Privacy and Return Policy

At Pittsburgh Gear, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our products.

Information We Collect
Personal Information: When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details to process your order. However, we do not store your payment information.

Usage Information: We gather information about how you use our website, including your browsing activity, IP address, and device information, to improve your online shopping experience.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders, including order confirmations, shipment updates, and customer support inquiries.
To personalize your shopping experience and improve our website's functionality.
To send you marketing and promotional materials, including newsletters and special offers, if you opt-in to receive them.

Your Privacy Choices
Opt-Out: You have the option to opt out of receiving marketing communications from us. You can do this by clicking the "Unsubscribe" link in our emails or contacting us at contact@pittsburghgear.com.

Access and Correction: You can access and update your personal information by logging into your account on our website.

Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Financial Information
Payment Processing: We use a trusted third-party payment processor to handle your payment information securely. We do not store your payment information on our servers.

Return Policy
We want you to be fully satisfied with your purchase from Pittsburgh Gear. If, for any reason, you are not happy with your order, please contact our Customer Support team at contact@pittsburghgear.com within seven (7) days of receiving your item(s).

Refund Policy
Full Refund: If you are unsatisfied with your purchase, you can request a full refund within seven (7) days of receiving your item(s).

No Returns: Please note that we do not accept returns. If you are dissatisfied with your order, we will provide a full refund.

Contact Us
If you have any questions, concerns, or feedback about our Privacy and Return Policy, please do not hesitate to contact us:

Email: contact@pittsburghgear.com

Your satisfaction is important to us, and we are committed to ensuring a seamless shopping experience.